Comments on Innovation Evangelist: Answer it...

One stop shop for Wheels, rims, hubcaps, wheel cov...

2010-03-30T12:54:07.018+05:30

One stop shop for Wheels, rims, hubcaps, wheel covers and Euro lights and wheel-related products for all makes and models, suppliers of OEM and aftermarket wheels at wholesale prices

Wheel Rim

Established in 1997, St. Gregorious Edu-Guidance i...

2010-02-17T12:15:48.964+05:30

Established in 1997, St. Gregorious Edu-Guidance is a leading education consultancy services providing exemplary service to students all over India. We deal in Admissions to all major professional courses in Premier Institutes across India. We are your one step solution for all career related needs, it may be MD, MBBS BE, BTech (ALL BRANCHES), , MDS, BDS, BPharm, BArch, MBA, MTech, MS, , PhD or any other courses. We provide personalized career solutions on an individual basis keeping in mind the aspirations of our client as well as the affordability factor.
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Cash Making Opportunities - The Beginning The work...

2010-01-14T18:57:42.705+05:30

Cash Making Opportunities - The Beginning The working life is already tough enough, but the worries of being out of work was even tougher. The unsecured working environment have prompted me to search the internet for an alternative source of extra income so that I could learn how to Make Money Work for me and be Financially Independent. I listed down a number of Free Internet Business Opportunity Ideas while researching ways how people earn money online while working-from-home.......

www.onlineuniversalwork.com

Answers to first Question
1.sunsilkgangofgals.c...

2008-04-17T18:04:00.000+05:30

Answers to first Question
1.sunsilkgangofgals.com,which is the most intresting marketing strategy that helped CRM
2.Zapak games online(esp. virtual stock market) can help to cross sell Reliance Money products

1)a)SBI used core banking to help customers access...

2008-04-17T17:42:00.000+05:30

1)a)SBI used core banking to help customers access a/cs anytime.
b)airlines use IT for e-ticketing,online ticket status check eg. Kingfisher, Indian Airlines etc.

3)Collaborating with a variety of partners, rangingfrom Microsoft to the Royal Shakespeare Company and Colonial Williamsburg and other companies have developed gaming scenarios designed to add some concreteness to our currentdiscussions about the relationship between games and education. These scenarios cut
across different game genres, different academic fields, different pedagogical models, and
different strategies for integrating games into the classroom. Small-scale games can be
used for quick demonstrations in the midst of a classroom lecture; more ambitious
games might be deployed over one or more class periods as central learning activities.
Games can function as homework assignments, allowing students to work through
challenges on their own. They also can be imagined as possible problems on a final
examination, testing what the student learned by applying it to a specific task or
activity.
b)ITC e-chaupalshave helped remove the role of mediaters ,helping farmers to have direct link with ITC to sell crops and earn more profits.ITC also used IT to develop a common database to educate farmers of the latest farming technologies.

4)a)APPLE i-phonem-world's firsttouch screen mobile,
b)The Electromedical Systems Division of Siemens Medical Solutions announces the introduction of TruST™ m12-lead ECG monitoring for its advanced Infinity Telemetry System. A patented algorithm, TruST makes continuous 12-lead monitoring and ST segment analysis both reliable and practical for ambulatory patients.

“Infinity TruST helps improve patient outcomes by giving clinicians a unique opportunity for more comprehensive electrocardiogram monitoring,” says Bill Isenberg, Group Vice President of Siemens Electromedical Systems Division. “By first incorporating TruST into our Infinity Telemetry solution, we can help clinicians improve electrocardiogram monitoring and ST segment analysis in a way that is practical for today's busy intermediate care environments.”
Uses Six Electrodes, Standard Placement

Unlike conventional 12-lead ECG monitoring, which requires 10 electrodes, Infinity Telemetry with TruST uses only six electrodes to process 12 leads. TruST uses a standard electrode configuration to ensure accurate and efficient placement. What differentiates TruST from other reduced electrode set 12-lead algorithms is its ability to measure 8 “true” leads and interpolate only 4. By including 8 true leads in a reduced electrode set 12-lead, TruST protects against leads-off conditions, increases accuracy in arrhythmia processing, and decreases chances of artifact permeating all leads. As a result, TruST provides increased reliability in continuous 12-lead monitoring and ST segment analysis.

To maximize equipment investments, Infinity Telemetry with TruST supports varying patient acuity by using a single monitor for 1-, 7-, 8- and TruST 12-lead ECG monitoring and offering an adjunct motion tolerant, continuous SpO2 monitor. With one of the lightest transmitters on the market, Infinity Telemetry with TruST enhances patient comfort and mobility.
The Infinity Telemetry System is part of the Infinity Patient Monitoring System, which further substantiates Siemens’ different approach to monitor design, patient transport, bedside ergonomics and workflow, and information management.

1.Two Indian companies: ITC & SBI Atm service ...

2008-04-17T17:03:00.000+05:30

1.Two Indian companies: ITC & SBI Atm service
2. Aptech & NIIT
3. MOnster.com : customer relationship managemet in 1998 , it was decided that new money making stretagy , they have redesigned their strtagy whic will not worthwhile for customers as well employees......

4. In case there�s a question about how interconnected we really are, just witness the global markets� near collapse in January when Society Generals�s, the French bank, blamed what it said was a rogue trader, Jerome Kerviel, for $7.1 billion in losses. Society Generals�s efforts to unwind its positions � before announcing them publicly � came close to creating a market panic. George Soros, who was attending the World Economic Forum in Davos, declared at the time: �This is not a normal crisis. It is the end of an era.�

The Fed, itself unaware of Society Generals�s ordeal, felt compelled to lower interest rates. But let�s be honest: that didn�t do much, and three months later, we�re in worse shape. As Mr. Soros said then, �I question how far the Fed can go given the reluctance of people to hold dollars.� In the end, he agreed, there will have to be worldwide regulation of some sort.

5. Benifits of IT towards Talent in the sector of Retail Industry : Many retail organizations need to develop talent acquisition, management, training, and succession programs. If they focus in a critical job area, their entire talent management strategy can be easy to define and actionable.

1. The biggest impact area is performance management.
2. The second highest process area was competency management.
3. The third major area which is becoming urgently critical is sourcing and recruiting.
4. The whole area of workforce planning needs tremendous focus.

ans4:- irfan youssouf
sec c
...

2008-04-17T16:37:00.000+05:30

ans4:- irfan youssouf
sec c
138

IT failure happens in weston,phillips, bajaj etc
Dyadem Software and ConocoPhillips

a-1
Aviva uses CRM to insure success implemen...

2008-04-17T16:13:00.000+05:30

a-1
Aviva uses CRM to insure success implementation has also facilitated quick analysis of Aviva's sales and marketing initiatives, which has, in turn, helped the company modify its products and services before offering them to customers.

Wipro Limited (NYSE: WIT), a leading global provider of IT services to international companies, today announced that it has won a new CRM project at nPower, a leading supplier of gas and electricity in UK. This comes close on the heels of Wipro's successful completion of projects with Farmers Insurance, US and Enron India, where CIOs have relied on Wipro's Customer Relationship Management (CRM) skills as a key enabler of their large-scale CRM initiatives.

a-2
TARAHAAT'S PORTAL FOR RURAL INDIA

TARAhaat is a business enterprise of Development Alternatives (DA), an NGO focused on sustainable rural development in India, and its marketing arm, Technology and Action for Rural Advancement (TARA). TARAhaat uses a franchise-based business model to bring computer and Internet technology to rural regions and plans to use these technologies to create revenue streams leading to financial viability for itself and its franchisees.

a-3

AMR Corp., PROJECT: “Confirm” reservation system for hotel and system for
Budget Rent A Car Corp., hotel and rental car bookings
Hilton Hotels Corp.,
Marriott International Inc.
WHAT HAPPENED?After four years and $125 million in development, the project crumbled in 1992 when it became clear that
Confirm would miss its deadline by as much as two years. AMR sued its three partners for breach of contract, citing mismanagement and
fickle goals. Marriott countersued, accusing AMR of botching the project and covering it up. Both suits were later settled for undisclosed
terms. Confirm died and AMR took a $109 million write-off.
Snap-On Inc. PROJECT: Conversion to a new order-entry system from The Baan Co.
WHAT HAPPENED?Despite three years of design and implementation, a new order-entry system installed in December 1997
costs the tools company $50 million in lost sales for the first half of 1998. Orders are delayed, inventory is miscounted. Snap-On’s operating
costs soar 40%, mainly to cover costs of extra freight and temporary workers. Franchisees, frustrated because they can’t operate
the new software, turn to Snap-On competitors. Company profits for the period sink 22% compared to 1997.

a-4
Genesis IT Innovations Ltd is now leveraging its expertise in the area to deliver quality remote audio video access equipment for users.

The Audiovisual industry has seen an exponential growth in the last few years and Genesis IT Innovations continues to bring audiovisual products and provide integration solutions to cater to high- end technological requirements for the Indian markets.

* Walt Disney company to support Blu-ray disc format
(9 December 2004)

* SCM Microsystems appoints Ingo Zankel as COO
(7 December 2004)

a-5
There are somany benifits IT could result in managing talent,the benefits are IT enables to get and gathere the information ,sharing the data base,data can be shared,time saving,money saving.

Ans 1) Reliance,TATA,Asok Layland are the example ...

2008-04-17T15:56:00.000+05:30

Ans 1) Reliance,TATA,Asok Layland are the example of those companies.
Ans 2) Navjyoti,(By: IPS Officer KIRAN BEDI) A Non Profit Organisation deals with the problems of womens,like ill treatment from their husband, beatings, cases of dowry etc. can without reaching to the councellar can mail them their problems & can get the solutions.
Ans 3) billion dollar IT mismanagement at Census Bureau. It was rectified by investigate & analyze the management policies and 2ndly, detailed analysis of the Harris corp's role.
ans 4) Siemens,strategic initiative build global innovation network in the machinery & industril product industry. 2nd is Booz Allen Hamilton's annual study of the world largest corporate R&D spenders find two succes factor:allinging the innovation model to corporate strategy & listeing to customer every step of the way.
Ans 5)The benefits are:towards pluralism & partnership in management development in local govt.
-the changing nature of the work & organisation : implication of human resource management.
-knowledge for decision support
-re engineering.
Regards,
Noorjahan Begum
ISBR SEC C

ans5:- irfan youssouf
sec c
...

2008-04-17T15:40:00.000+05:30

ans5:- irfan youssouf
sec c
138
IT helps in managing the talent by the the innovation in pharma,bio tech, solution
Recruiting the right people is only half the job done. Grooming and managing talent is the greater challenge. Sushmi Dey writes how pharma companies view the connect between talent management, retention, employee engagement and productivity.

Pharmaceuticals' is a business driven by research. Talented people are, therefore, any pharma company's assets because they are the source of ideas which drives research. Though very few companies have developed specific initiatives, Indian pharma companies have lately recognised the criticality of talent management. Nurturing, recruiting and retaining talent is a vital part of any drug company as there is a proven link between having talented employees and overall business performance. "With attrition as high as 35-40 percent in the pharma industry, Indian pharma companies are now aware and have realised the importance of managing their talent. They are trying to have their talent management strategies in place to manage and retain their best people," says Ruchelle Dias, Associate Consultant, Interlink Consultancy.

Besides, as the companies globalise their business operations, innovation becomes a key driver to carve out a leading position in competitive markets. With a large number of patent expiries, declining R&D productivity and pressure on healthcare budgets, pharma companies are forced to change or modify their business models in order to realign their business. According to Dias, pharmacos who recognise this have started initiating policies and programmes to discover, scout and procure talent to have cutting-edge competitiveness.

People, the live brands

Neel Ratan
Executive Director
PricewaterhouseCoopers
The right talent is essential for any knowledge industry. However, while the process of globalisation has injected new challenges in pharmacos with companies obtaining a business advantage through competitive research, the need for talent has become even more acute. The pharmaceutical industry being an R&D driven business, there is a high need for people with both technical as well as practical knowledge and skills. A talented workforce with necessary skills and competencies can drive business process and help achieve aspirational goals.

Anil Kumar Mishra
Head-Human Resource and Administration
Shreya Lifesciences
According to Neel Ratan, Executive Director, PricewaterhouseCoopers, for a growing number of companies, competitive advantage lies in the ability to create an economy, driven not by cost efficiencies but by ideas and intellectual know-how. “Every aspect of the pharma industry requires talented people to discover, develop, license, manufacture, market and monitor medicines. We can talk about a brand but the people in a company represent a living brand. We can focus on intellectual property but that is the creation of people, and people joining or leaving a company will add to or reduce the sustainable intellectual property. We can talk about markets, but to access any market you need people with a good understanding of that market," asserts Anil Kumar Mishra, Head-Human Resource and Administration, Shreya Lifesciences.

Why manage?

The Indian pharmaceutical industry is one of the most dynamic in the world. According to Ratan, it is valued at $12 billion, ranks fourth worldwide accounting for eight percent of the world's production (in terms of volume) and 13 in terms of value. Indian companies provide solutions and services globally. Global companies have also set up their research and manufacturing centres in India, not only because of the relatively low cost but also because of superior infrastructure, high quality scientists and the capability to conduct path-breaking research. Hence, undoubtedly there is immense talent in the Indian industry.

However, with the domestic pharma market in India growing at a rate of 8-9 percent per annum, there is always a scope to enhance these management capabilities to support business growth, believes Ratan. Implementation of talent management strategy helps in improving organisational performance through better identifying, sourcing, developing, rewarding, motivating and retaining the talent that keeps the organisation ahead of its competitors. "If neglected, lack of talent management can hinder the growth and survival of pharma companies in today's changing market environment," opines Dias.

Rise in attrition

Talent management has also become important in view of the increasing attrition in the industry. High attrition rate arising out of flight of good people adversely affects competitiveness. This will be a serious roadblock, particularly when Indian companies want to acquire a dominant place in global markets. "Individuals with transferable skills have become both valuable and rare. Good talents are scare and they are highly mobile. The average tenure of talented employees in the age group of 25-35, the age group targeted by most fast growing organisations has fallen from an average of 3-5 years in 2004 to just 1-2 years in 2005. Companies have started to realise that they need to be more sensitive and sophisticated in their approach to attraction and retention of good people," says Dias. Agrees Ratan, "Companies must realise that managing talent proactively will help them sustain their competitive advantage, acting as attraction and retention tools.

Meeting organisational needs

Derek Stockley, a management guru defines talent management as "a conscious, deliberate approach to attract, develop and retain people with the aptitudes and abilities to meet current and future organisational needs." While human resources have always played a strategic role in enhancing organisation effectively, talent management implies a necessity to attract, nurture and develop people identified as having special ability and potential.

Recruit: Due to high rate of attrition and subsequent growth of the pharma, biotech and clinical research industry in India, the need for the right talent is high. However, to fill in gaps, the quality of employees recruited is often compromised. "Focus on the right-fit model, robust evaluation procedure (both technical and practical tests) and reference checks are some of the ways of sourcing talent," suggests Dias.

Develop and train: Effective talent management means constructing the processes and behaviour that brings together an organisation's and individual's aspirations so that the potential of both is realised. Training helps in identifying the potential talent from employees and later helps to sharpen their latent skills. Training is that aspect of talent management which helps employees to address their developmental needs. Having structured training programmes that are linked with performance appraisal feedback, employees can be developed as per their immediate job requirements. Training like behavioural programmes, leadership and other managerial programmes can help groom employees further in line with their career paths and aspirations.

According to Dias, training and development programmes help bridge the gap between the expected performance levels and the existing one. "The workplace is highly regarded as a real training and development machine for people and having that reputation is a one way to acquire and retain talent because people go where they will grow and develop," opines Mishra.

However, development of talent is not just limited to hiring and retaining good employees but also succession planning in the organisation which saves it from falling prey to any crisis brought about by attrition. "Developing in-house talent for succession planning can help in the long run. While average performers will have to be converted into strong performers, pharmaceutical companies on a fast growth track will have to focus on managing their star performers as well. The best people have to be elevated into potential prospects of succession planning," states Dias.

Retain: Retention of talented employees is always the most important agenda for any company to grow. While good compensation can be a hygiene factor in talent management, only monetary benefits may not be attractive to retain them. "With globalisation, talented people have become more mobile than ever before. They are as likely to be based in India or China as in the US. That means they have more opportunities: They are not waiting around for their pensions; they know their value, and they expect the organisation to know it too," avers Ratan.

However, there are other means of managing talent and retaining people. According to Ratan, providing an intellectually stimulating work environment and culture, good career opportunities, highly challenging assignments, international exposure to best practices, trends and experiences are some way to manage talent in knowledge-based companies. Agrees Mishra and adds, "Talented and ambitious people will only stay with their current employer if they are offered positive development, motivation and nurturing to ensure they are given every chance of realising their potential. Simple financial packages, although superficially attractive, often assuage a short-term need but rarely cater for the long-term requirements of a talented person."

Organisational environment

In many organisations there is talent but it does not reveal itself. This is due to lack of organisational environment to reveal the full range of existing skills. Talent management deals with the ability to create the organisational processes by which talent can be identified, deployed and revealed. Organisational environment like work culture, engaged leaders, effective communication practices, challenging assignments, international exposure, flexible work-time, quality of life, work-life-balance, etc. can increase employee engagement and improve productivity. Ratan points out that pharma companies must not only attract talent but also foster an environment in which their clever people are inspired to achieve their fullest potential in a way that produces wealth and value for all stakeholders.

Besides, a good organisational environment creates a better perception of the organisation, its business and the role for the employee. It further sends out the right messages that the organisation cares for its people thus increasing the attractiveness of the organisation as an 'employer of choice'.

Career track management

In the pharma industry, talent holds the key to the company's competitive advantage through innovative research techniques and models. Further, in terms of job rotations, there are not many career options that can be provided to those in the line of research and hence innovative ways to manage talented people is a must.

While employees are no more seeking just a job but a more exciting, challenging and growing career path, career track planning is important. Good practices and systems in career track management can clearly show employees their growth prospects in the organisation, while also supporting them with structured and planned development.

A research conducted by Interlink shows that monetary gain is of secondary importance to career growth and job satisfaction. According to the researched companies, good people look at higher responbilities, challenging jobs, quicker promotions and promising career paths where they find themselves growing with the organisation. "Career track planning can be done by developing comprehensive career growth plans for existing talents. Companies need to design fast career growth plans for their people by providing plans with a variety of challenging assignments. Some talented employees are highly individualistic. Providing mentors for them to become good team members and team leaders is another workable method," suggests Dias.

Good talent is scare

With the growing demand for people, attracting, managing and retaining intellectual capital are the biggest challenges in front of HR departments. This is even more critical in knowledge-based industries like pharma. "Talented employees are sharply intelligent, self-motivated and strong on taking up initiatives and new challenges. Individuals with transferable skills have become both valuable and rare," states Dias. Good people are scare and they are highly mobile.

Psychological relationship

Managing talent in a knowledge-based industry has additional challenges that the leaders have to handle with care. Employees in pharmacos are generally intellectual staff and hence the psychological relationship between leaders and employees is very crucial. "Professionals who contribute to organisational competitive edge directly want a high degree of organisational protection and recognition that their ideas are important. They also demand the freedom to explore and fail. They expect their leaders to be intellectually on their plane but they do not want a leader's talent and skills to outshine their own," says Ratan

4)IT is defnetly beneficial to manage talent the b...

2008-04-17T15:38:00.000+05:30

4)IT is defnetly beneficial to manage talent the best ex can b seen in pharmaceutical co where their emloyees are important assets they need to b engaged on extensive research and this is posible by use of IT they r moulded efficiently.
bibi ayesha
sec-c

THE TWO LARGEST INNOVATIONS GLOBALY
ARE 1)THE U...

2008-04-17T15:11:00.000+05:30

THE TWO LARGEST INNOVATIONS GLOBALY
ARE 1)THE USE OF E-COMMERCE
2)INTERNET BANKING,INTRANET,EXTRANET
A PERSON NEED NOT COMUNICATE FACE TO FACE ND DO BUSINESS IN PRESENT SCENARIO OF BUSY LIFE UNDER ANY PORTFOLIO BY USING E-COMMERCE.
A FIRM CAN HAVE CONTROL OVER ITS OTHER BRANCHE OPERATIONS BY INTRANET ND COULD EASLY CONNECT WITH OTHER ORGNS IN DIFFRNT COUNTRIES.
BIBI AYESHA
C- SEC

1.ICICI bank which is having maximum number of ATM...

2008-04-17T15:09:00.001+05:30

1.ICICI bank which is having maximum number of ATM's for better customer relationship and citi bank which is like they are providing services through online and in making ensure that people use it they are even collecting fines from the public.
4.google cloud which is mainly for networking purpose from google and Google goggle which help us in finding the thing which were lost
5.IT help in accuracy and perfection in work,in deriving effective concussions,it helps in taking decisions from the data collected.

1 ans- atm with different banks, tata moters with ...

2008-04-17T15:09:00.000+05:30

1 ans- atm with different banks, tata moters with nano technology
2 ans- NIIT and aptech in ruaral areas.
3 ans-
4 ans- innovation of ipod by aaple
and also the compact cds
5 ans-boeing in constuction of aircraft and google with the help of different blogs

3. Hershey is a leading manufacturer of chocolates...

2008-04-17T15:08:00.000+05:30

3. Hershey is a leading manufacturer of chocolates, confectionaries and beverages in United States of America. They offer lots of delicious and lip smacking chocolates in various assortments. The company also makes sugar free chocolates and products suiting the nutritional constraints of the customers. What started as a small entity by Milton.S.Hershey in Pennsylvania has now become a very big company commanding a stake in the U.S. food market. They are also an important player in the international scenario.

Reasons:-
Choosing the Wrong time for implementation

Too much of workload

Conclusion:-

The company could have avoided this menace if only they remained focused. They would have set an example for success instead of an ERP failure story. Companies have failed to learn from the ERP failure story in 1998.They had performed explicably in all areas whereby companies usually make mistakes like not cooperating with the vendor or not changing the business process. It is therefore evident that ERP implementation is a long drawn process which needs to be implemented meticulously as even the minute mistake will spoil the hopes and purpose of the project.

(Rohit Kr. sec a ISBR)

1. Wipro ,Tcs. In these two companies IT is result...

2008-04-17T15:06:00.000+05:30

1. Wipro ,Tcs. In these two companies IT is resulted into CRM.
Because they are using different software like SAP, ORACLE etc.
2. Amazon, Google earth. These two cases are helping to social and environmental also.
3. LI corporation of India story, using IT only this is possible.
4. I. DENTSPLY International, a midsized manufacturer of dental products in York,
II. Google, Toyota etc
Because these companies are having good strategies than their competitors that is less concentration on research & development.
5. We can create our own environment using like graphics.
Ex: secondbirth.com.
And also gain knowledge through information stored.
Ex: Wikipedia.

1. Yes, so many companies was doing IT, in that co...

2008-04-17T15:01:00.000+05:30

1. Yes, so many companies was doing IT, in that companies I would like to give to companies,
First one is Deccan airlines, at first they were using IT for interacting with customers and then that is converted into CRM.
Second one is HPCL.
2. Wikipedia, Google. These two are helping to social and environmental also.
3. SBI, after using IT only this was rectified.
4. Tata Motors, Apple,
These two companies spend less than their competitors on research and development, yet outpace their industries across a wide range of performance metrics.
Small and Medium Enterprises (SMEs) this is a small company but innovation is the key engine for this company.
5. Information is available in the search engines where you can gain knowledge and managing talent, and creating blog spots.

Sir,
i am giving the answers below but it can ...

2008-04-17T14:58:00.000+05:30

Sir,
i am giving the answers below but it can be best if u ll give me some more time.

1) Indian companies were slow in adopting CRM. One of the major reasons for this has been a lack of proper understanding of CRM as a concept and how it could benefit an organisation. In the past, CRM was identified with call centres.
i) Let’s take the case of media companies. Sales executives of TV channels can have a rate card built into the CRM system, thus helping them to make customised proposals to their clients. This also helps in retaining consistency while dealing with different customers and across the sales team. They would like to link their programmes to specific brands that they wish to attract, and also get the attention of media buying houses and ad agencies. This again gets streamlined in the CRM system. Here IT plays a vitol role

ii) ICICI bank is an live example for the public sector banks to understand the needs of the customer and change themselves to satisfy most of the customer most of the time. It is very necessary to integrate the needs of the customer with the technology and continuously monitor the same. It also necessary to upgrade the system from time to time.
CRM AT ICICI BANK. On the 19th of January 2000, a click and mortar made an announcement that offered a clear but early measure of the impact of the "e" in e-business. On that day the ICICI Bank released performance figures related to its previous year’s dotcom initiatives. The company reported a staggering 500% increase in Internet customers during the period from March 31, 1999 to December 31, 1999 – from 4000 to 24,000 customers in 9 months. The rise in Internet banking customers is a result of the Infinity, Internet banking facility launched by the bank. The facility, initially made available to NRIs and later to resident Indians permits online opening of accounts, bills payment, account information, ATM. They expend their energy to get to know the customer better. It is when a customer feels comfortable with the relationship they have with ICICI that they are likely to deepen their commercial relationship with them . And hence ICICI had to think about our CRM initiative very carefully, marrying strategy, technology and internal processes.
Therefore
B2B, e-commerce, B2C payment, ATM centre. Here IT really helps to strengthen CRM.
2) ) In business forecasting, we used technological and economic forecasting to depict the future scenario. However web 2.0 tools and semantic web brought reverse convergance. Let me give you a classical example. You tube, Wikipedia. The phenomenon of you tube and model like Wikipedia are more demanding in this environment and culture. It really helps towards social cause. The most innovative companies -- Apple, Google, Toyota, General Electric (GE) and Microsoft, which were ranked as the top five for 2007 by survey respondents -- have certain cultural characteristics in common. They encourage taking risks and embrace, balance and manage risk. They have leaders committed to innovation and are willing to support it with resources.

3) Motorola.
Motorola, together with its partners, spent so much time and money to turn the concept of a satellite phone called Iridium into a marketable product that many of its potential customers were lured by mobile-phone companies and the venture itself went bankrupt. In general, companies should not spend too much time creating, developing and commercializing an idea because the process can become too costly and the idea obsolete.
After the failure of Iridium, Bertiger became senior vice president and general manager of the company's Global Telecommunications Sector. He retired from that position in 2002 and is currently managing director at Grayhawk Capital and Co-CEO of GrayPeaks, a firm offering on-demand wireless solutions. Investor Dan Colussy ended up purchasing the $5 billion satellite network and Iridium's assets for $25 million in December of 2000. Colussy merged everything into a new company called "Iridium Satellite LLC" and gave the Iridium idea a fresh start.
4) Global organisations face complex challenges, opportunities, risks and threats, arising out of borderless business, especially through information systems and technology [IST], thanks to Internet and WWW. It analyses the factors to be considered while leveraging IST, and outlines a step by step approach to identifying and unifying appropriate IST components to strategically leverage IST.

i) Mobile Television is the latest evolution in the capabilities of mobile devices; culminating in the marriage of media companies with telecommunications companies. Media companies see it as a new distribution medium enabling them to reach a broader audience and to drive business to their products. Telecommunications companies see it as a new value proposition for a mobile market and thus a new opportunity.
ii) Mahindra is always at the forefront of innovation, whether it is India’s first bio-diesel tractor or the first ever hybrid SUV. The customer is the central protagonist in our pursuit of innovation. Whether it is developing a world-class vehicle or creating a memorable holiday experience, the company’s processes are finetuned to ensure that technology is effectively leveraged to create innovative products for the consumer.”

5) Talent management is a process by which one or more successors are identified for key positions (or groups of similar key posts). It encompasses succession planning it also focuses on the potential of employees in broader terms .
Benefits

1) Improve recruitment and field of candidates to key posts.
2) • Meet future skills requirements
3) Develop employees’ potential.
4) Reduction in the time taken to recruit.
5) Reduction in external advertising costs and associated activities
________________________________________

Ans4> the two largest innovations are
a) GLO...

2008-04-17T14:57:00.000+05:30

Ans4> the two largest innovations are
a) GLOBAL POSITIONING SYSTEM

The Global Positioning System (GPS) is a U.S. space-based radionavigation system that provides reliable positioning, navigation, and timing services to civilian users on a continuous worldwide basis -- freely available to all. For anyone with a GPS receiver, the system will provide location and time. GPS provides accurate location and time information for an unlimited number of people in all weather, day and night, anywhere in the world.

The GPS is made up of three parts: satellites orbiting the Earth; control and monitoring stations on Earth; and the GPS receivers owned by users. GPS satellites broadcast signals from space that are picked up and identified by GPS receivers. Each GPS receiver then provides three-dimensional location (latitude, longitude, and altitude) plus the time.

Individuals may purchase GPS handsets that are readily available through commercial retailers. Equipped with these GPS receivers, users can accurately locate where they are and easily navigate to where they want to go, whether walking, driving, flying, or boating. GPS has become a mainstay of transportation systems worldwide, providing navigation for aviation, ground, and maritime operations. Disaster relief and emergency services depend upon GPS for location and timing capabilities in their life-saving missions. Everyday activities such as banking, mobile phone operations, and even the control of power grids, are facilitated by the accurate timing provided by GPS. Farmers, surveyors, geologists and countless others perform their work more efficiently, safely, economically, and accurately using the free and open GPS signals.

B> SUPPLY CHAIN MANAGEMENT

A supply chain is a network of facilities and distribution options that performs the functions of procurement of materials, transformation of these materials into intermediate and finished products, and the distribution of these finished products to customers. Supply chains exist in both service and manufacturing organizations, although the complexity of the chain may vary greatly from industry to industry and firm to firm.
DECISION VARIABLE IN SUPPLY CHAIN
1>location
2>production
3>inventory
4>transportation
EXAMPLE WALMAT AND P&G

3)a.Japan’s net exports for the decade of the 1990...

2008-04-17T14:54:00.001+05:30

3)a.Japan’s net exports for the decade of the 1990s, when she was supposedly in decline, were 240% of those in the decade of the 1980s
b.Japan's supposed problems with its government budget are in a category all their own when it comes to misunderstanding.

1. a) Maytas Properties- A Hyderabad based builder...

2008-04-17T14:54:00.000+05:30

1. a) Maytas Properties- A Hyderabad based builders and real estate company

The CRM implementation [by Salesforce Enterprise Edition] had helped to increase the efficiency of sales force. It helps to identify the significant leads and categorizes them on the basis of their potential, i.e., most potential, moderate potential, etc. The solution provides complete information about existing leads and customer, as and when required. Where as earlier customer had to speak to two three personals, now they have a single point of contact and need not recall their earlier interaction as this data is already available in the system. A customer can also know the status of their complaints if any without any hassles.

b) Bharti Tele ventures [Airtel]

Before the CRM implementation [by oracle] only 40 percent of their customer issues were getting resolved-this has now gone up above 90 percent. They work on two: operational CRM and analytical CRM. The first is about helping their call centres in the workflow part, helping them in their day-to-day activities. The second provides staff with the required information on customers [for the tailor made schemes].

2. a) Microsoft released the source code for a set of software tools[four in total] developed by Microsoft Research to advance AIDS vaccine research and development for no charge. The main motive is to spur the scientists and researchers to take up the tools and even build on them, thereby speeding the way toward a vaccine,by the help of Information technology.

b) The genographic project launched by IBM, The National Geographic Society,geneticist Spencer Wells, and the Waitt Family Foundation to trace the roots of human journey. Anyone from any part of the world can take part in the project by uploading their DNA results in a centralized global anonymous server,which will help the project.

4. a) Web 2.0 : Web 2.0 has taken a information technology to another level. In Web 2.0 , online users become participants rather than mere viewers. Information can be gathered from a number of different places, and it can be personalized to meet the needs of a single user. Information will flow freely.Instead of getting information from once source that could have an agenda, they can receive their information from multiple sources.

b) 3D video conferencing: This is a giant leap for information technology where a person in one part of the world can come alive in another part of the world, through the digital cameras and high speed broadband network. This would save enormous time and money which is invaluable for any corporate. This new technology certainly has leveraged IT into another level

5. IT could do the following in better and faster ,which would enhance both organization and individual’s capabilities in business terms.

a) Translate organizational vision into goals and mapping the required level of capacities and competencies to achieve goals by the individuals. Make the individual understand the goals of the organization and orients the individuals to work as a team.
b) Enhancing capacities to learn, think relate and act through development initiatives.
c) Helping individuals realize their full potential through learning and development

3. HP –ERP implementation failure:

HP’s IT failure in 2004 contributed a huge impact on its Finance and business.It is down to the poor implementation of ERP. The report revealed that the major problem did not relate to SAP software but to execution related issues.

Vinu Chakravarthy

1.Kingfisher,i-flex, ICICI

4.Point of s...

2008-04-17T14:53:00.000+05:30

1.Kingfisher,i-flex, ICICI

4.Point of sale is the bigest innovation in the world. By using this wal-mart and P&G has created the new history inthe world. this innovation is using world wide either it is big retailer or post-office. it ensure that your one product has been sold. Thus it enables organisation to maitain their inventory.

Radio is the another biggest innovation which leverage the IT

2.Accenture's Expertise Supply Chain Management initiative transformed its HR systems to better leverage the heart of the company's operations - the collective knowledge and decision-making capabilities of its employees. The initiative has reduced costs and simplified global HR processes, making it easier to hire the best people, schedule them with appropriately matched clients and nurture their professional development

(rohit kr.)

1.Kingfisher,i-flex, ICICI

4.Point of s...

2008-04-17T14:52:00.002+05:30

3) a.Japan’s net exports for the decade of the 199...

2008-04-17T14:52:00.001+05:30

3) a.Japan’s net exports for the decade of the 1990s, when she was supposedly in decline, were 240% of those in the decade of the 1980s
b.Although a declining Japanese economy would imply a declining yen, the reverse has been the case.
c.Japanese government accounting is very different from European or American government accounting, and that what have sometimes been reported as deficits are in fact surpluses.

Ans.1) Fed ex and American Express

Ans....

2008-04-17T14:52:00.000+05:30

Ans.1) Fed ex and American Express

Ans.2) The Motorists Insurance Group built its Claims Operation System Management Organizer to improve its handling of auto insurance claims. Among its capabilities, the system enables adjusters to access and update claims information. The system has reduced costs, increased claim handling consistency and improved access to information.The company provides better service, has increased productivity and offers customers more competitive pricing

Ans.4) (a.) amazon came with the concept of e-book, in this concept the person can download whole book and can turn the pages by finger touch only and (b.) google came with the concept of google google, in this concept a person wear a glass and identify the place were things which he/she forgot

Ans.5) Organizations differ significantly in their inclination to deploy Information technologies. It is necessary to analyze the factors that determine the organizational inclination to deploy information technologies because this would help firms design appropriate interventions in order to control it. This paper proposes a framework that explains the influence of organizational factors on the propensity to employ information technologies. The framework is based on qualitative data on information technology adoption from four firms in the financial services industry in India. It explains why organizations vary in their propensity to deploy information technologies, and highlights the role of top management, aspects of organization culture, haracteristics of Information Systems professionals, and organization structure. Overall, the paper provides a structure by which specific organizational drivers of informatin technology deployment can be analyzed and controlled and relevant managerial issues can be addressed.

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1.Kingfisher,i-flex, ICICI4.Point of s...

1.Kingfisher,i-flex, ICICI4.Point of s...

3) a.Japan’s net exports for the decade of the 199...

Ans.1) Fed ex and American ExpressAns....

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1.Kingfisher,i-flex, ICICI

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1.Kingfisher,i-flex, ICICI

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Ans.1) Fed ex and American Express

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